Boxbe Blog

You may have noticed some changes to the way our junk rating system works in your Waiting List in the last week. Messages that were put in your Waiting List between May 24th and May 31st may have a higher junk rating than you might have expected. NOTE: this should have only affected Yahoo! Mail and Public Email Address users. Boxbe for Outlook users were not affected by this change.

We have since modified our rating systems to behave more like they did before the changes that occurred on the 24th.

Why did this happen?

We had a service outage last Saturday that resulted in a necessary upgrade to the machines that apply junk ratings to incoming email. Upon upgrading those machines to a new version of our software, some of the tweaks that we had been making to our junk ratings got pushed out before they were fully baked.

We think we have gotten everything back to normal, but we may be making tweaks over the next several days.

Feedback please

Let us know if your junk ratings aren’t what you would expect them to be and stay tuned for some big improvements to the way Boxbe handles email.

Email us at support@boxbe.com.