Archive for 2008

Boxbe will be down for 60 minutes this afternoon

Wednesday, May 7th, 2008

Update 2:13 PM We are back up. Sorry for any inconvenience.

Update – we are taking a bit longer than anticipated. Please stand by.

Starting at 12:45 pm PDT. We’ll be back soon.

Boxbe for Yahoo! Mail is back!

Tuesday, May 6th, 2008

yahoo-mail.jpgLast night we had a service outage for our Boxbe for Yahoo! Mail service. After diagnosing the problem with the good folks down at Yahoo!, we have fixed the issues that caused the outage.

Essentially, due to a rapid increase in Boxbe users, Boxbe was shut out of using Yahoo! Mail’s API. Fortunately, we devised a way to make our service work better with Yahoo! Mail.

Yahoo! Mail re-enabled Boxbe to access your account early this afternoon and the service should be up and running right now.

Thanks to our friends down at Yahoo! that helped us get Boxbe for Yahoo! Mail up and running again.

It will take us some time to catch up with all the email in your account, but we anticipate that everything will be running smoothly and back to normal in the next day or so.

We’re really sorry for the interruption in Boxbe service and hope that you didn’t receive too much unwanted mail in the mean time.

The silver lining to the service outage is that it gave us an opportunity adopt new practices to scale Boxbe for Yahoo! Mail to make our service available to even more users.

Boxbe for Yahoo! Mail service outage (updated 3:41 PM, May 6, 2008)

Monday, May 5th, 2008

Update 3: 3:40 PM May 6, 2008
We’re back!!

Boxbe for Yahoo! Mail is up and running. We’re sorry again for this inconvenience. We’ll post a further explanation later and measures that we are taking to avoid future outages.