Archive for 2012

Boxbe – Automatic Cleanup

Monday, June 25th, 2012

 

Introducing a new feature in Boxbe! We have now added a feature that will enhance the control you have over your email in an exciting new way. It’s called Automatic Cleanup, and it will help Boxbe users achieve supercharged management over the volume of email they want to receive, delete, or keep by creating screening rules.

You will now be able to create ‘rules’ that will allow emails from certain senders and list senders to be kept (keep your last 3 emails from your Yahoo! Group subscription, for example), deleted (after receiving 4), and marked important if you don’t wish the rule to be applied to a specific message… Your personalized rules can be edited, removed, and created again, just by clicking on a link in the annotation of the email message. Making things more precise and convenient.

We think this new feature will help you to keep those heavy-lifting email accounts the way you want them, and we look forward to sharing future features yet to be released!

To our existing members, if you would like to use the new Automatic Cleanup feature, click the “Edit” link next to the email address you wish to enable it on, here:

https://www.boxbe.com/email-address

 

Thank you for your continued use and support of Boxbe!

Please write to support@boxbe.com if you require any assistance for any Boxbe service issues.

Boxbe – New and Improved

Wednesday, June 13th, 2012

 

Boxbe offers its service for free…exactly how we like it. We realize that with more resources, we will be able to continue to offer and improve the Boxbe service, for free, to all of our members. And that’s why we have great news!! Back in February 2010, Boxbe attracted the attention of eDataSource, a leading provider of competitive intelligence. At that time eDataSource and Boxbe became partners, and last summer (in 2011) they agreed on a plan to merge operations that would help the continued innovation of features provided by Boxbe. eDataSource has recently completed its acquisition of Boxbe.

Additionally, Boxbe would like to announce that there will be upcoming changes to the service that will give our members greater control over which commercial emailers (online stores, clothing brands, etc.) can reach their inbox. This will include tools to automatically manage the frequency of incoming email newsletters, providing for a cleaner inbox.

“Consumers are overwhelmed by the amount of commercial email they receive, and we’re talking now about the email they actually want. But sifting through it and processing email is a chore. We aim to help consumers by fixing this problem,” said Thede Loder, founder of Boxbe and new CTO of eDataSource.

If you don’t already know about the Boxbe service, click here to see how Boxbe works! To all of our existing userbase – thanks for making Boxbe popular.

There are more new features coming soon!

A perfect storm: Noting a minor Boxbe outtage

Friday, March 9th, 2012
Image by Evgeni Dinev

Real quickly, we wanted to let you know about two cases that happened recently.  Which, by themselves, would’ve caused issues but combined, took things up a notch.

First, our support queue, which you all depend on to write in with questions, suggestions, and issues, had a email routing issue which prevented email from being directed into the support queue.  It was piling up, not being lost, but not being placed in the queue for support response.  That issue has been fixed and we received all the support emails and are working through them as quickly as possible.

Second, some of you may have noticed that Boxbe wasn’t scrubbing your email inbox.  The screening of certain Gmail, AOLMail, and Yahoo! Mail email addresses was disabled due to some of our systems not correctly representing what they had a handle on.  We have a temporary fix in place, and our engineers are looking into implementing a permanent remedy so this doesn’t happen again.  We will let you know when it’s done.

We will continue to diligently monitor our service.  Thank you for your continued use and support of Boxbe!

 

Please write to support@boxbe.com if you require any assistance for any Boxbe service issues.