Boxbe for Yahoo! Mail service outage (updated 3:41 PM, May 6, 2008)
May 5th, 2008 by Randy Stewart, Product ManagerUpdate 3: 3:40 PM May 6, 2008
We’re back!!
Boxbe for Yahoo! Mail is up and running. We’re sorry again for this inconvenience. We’ll post a further explanation later and measures that we are taking to avoid future outages.
Update 2: 1:37 PM May 6, 2008
After talking to Yahoo! Mail team further today, it appears that the large number of new people using Boxbe for their Yahoo! Mail may have been causing some trouble for a server on their end. We are actively making a change to how Boxbe for Yahoo! Mail works to better accommodate all of our new users.
Yahoo! assures us that making these changes will make for happier servers. Hopefully, we will have Boxbe for Yahoo! Mail up later this afternoon.
Update 1: 11:15 AM, May 6, 2008
We’ve talked to the good folks down at Yahoo! and we have figured out why Boxbe for Yahoo! Mail is down. We are actively working with Yahoo! to create a solution to this problem.
While I can’t give a time when we expect our Yahoo! Mail service to be up and running, we hope to have it working again really soon.
Thanks Ryan K for sending a direct tweet to me last night to help us out. We really appreciate it.
May 5, 2008
Earlier this evening, our Boxbe for Yahoo! Mail product experienced a service outage that we are still investigating.
You may have received an email earlier asking you to login to your Yahoo! Mail account as a result of this service outage. Unfortunately, logging into Yahoo! won’t fix this issue.
We’re terribly sorry for any inconvenience that this may be causing you, but rest assured we will have the service up and and running as soon as humanly possible.
We will keep you posted on the Boxbe Blog as we get to the bottom of this issue.
May 6th, 2008 at 8:52 am
thank you