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	<title>Boxbe Blog &#187; FAQ</title>
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	<link>http://blog.boxbe.com</link>
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			<item>
		<title>Site update &#8211; Email addresses</title>
		<link>http://blog.boxbe.com/productivity/anti-spam/site-update-email-addresses</link>
		<comments>http://blog.boxbe.com/productivity/anti-spam/site-update-email-addresses#comments</comments>
		<pubDate>Mon, 17 Mar 2008 22:34:02 +0000</pubDate>
		<dc:creator>Randy Stewart, Product Manager</dc:creator>
				<category><![CDATA[Announcements]]></category>
		<category><![CDATA[Anti-Spam]]></category>
		<category><![CDATA[Email Address]]></category>
		<category><![CDATA[FAQ]]></category>
		<category><![CDATA[Features]]></category>
		<category><![CDATA[]]></category>

		<guid isPermaLink="false">http://blog.boxbe.com/productivity/anti-spam/site-update-email-addresses</guid>
		<description><![CDATA[We&#8217;ve got a bunch of new features in the pipeline, but I almost forgot to mention some refinements we&#8217;ve made to the site recently.
Email Addresses page
We&#8217;ve made it a lot easier to update email addresses that you are using with Boxbe.  By going to your Email Addresses page, you can maintain, enable, disable or [...]]]></description>
			<content:encoded><![CDATA[<p>We&#8217;ve got a bunch of new features in the pipeline, but I almost forgot to mention some refinements we&#8217;ve made to the site recently.</p>
<h3>Email Addresses page</h3>
<p>We&#8217;ve made it a lot easier to update email addresses that you are using with Boxbe.  By going to your <a href="https://www.boxbe.com/email-address">Email Addresses</a> page, you can maintain, enable, disable or add new email addresses to be protected by Boxbe.</p>
<p>To protect a new email address, you can either add it at the top of the <a href="https://www.boxbe.com/email-address">Email Addresses</a> page </p>
<p><a href="https://www.boxbe.com/email-address">
<div style="text-align:center;"><img src="http://blog.boxbe.com/blog/wp-content/uploads/2008/03/add-new-email-address.png" alt="add_new_email_address.png" border="0" width="450" height="276" /></div>
<p></a></p>
<p>or from your <a href="https://www.boxbe.com/overview">Dashboard</a> page.  </p>
<p><a href="https://www.boxbe.com/overview">
<div style="text-align:center;"><img src="http://blog.boxbe.com/blog/wp-content/uploads/2008/03/email-address-dash-blowup.png" alt="email_address_dash_blowup.png" border="0" width="450" height="396" /></div>
<p></a></p>
<p>Once you type the email address in, you&#8217;ll be guided through the process to protect that email address using Boxbe.</p>
<p>We hope this makes it easier to add email addresses to your Boxbe account.  If you have any problems or difficulties with this or any other feature, send email to <a href="mailto:support@boxbe.com">support@boxbe.com</a>.</p>
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		</item>
		<item>
		<title>What is Boxbe?</title>
		<link>http://blog.boxbe.com/productivity/anti-spam/what-is-boxbe</link>
		<comments>http://blog.boxbe.com/productivity/anti-spam/what-is-boxbe#comments</comments>
		<pubDate>Tue, 11 Dec 2007 20:51:37 +0000</pubDate>
		<dc:creator>Randy Stewart, Product Manager</dc:creator>
				<category><![CDATA[About Boxbe]]></category>
		<category><![CDATA[Anti-Spam]]></category>
		<category><![CDATA[Email]]></category>
		<category><![CDATA[FAQ]]></category>
		<category><![CDATA[Features]]></category>
		<category><![CDATA[Microsoft Outlook]]></category>
		<category><![CDATA[Unwanted Email]]></category>
		<category><![CDATA[Yahoo! Mail]]></category>
		<category><![CDATA[]]></category>

		<guid isPermaLink="false">http://blog.boxbe.com/productivity/anti-spam/what-is-boxbe</guid>
		<description><![CDATA[With the recent relaunch of our site, I thought this might be an opportune moment to better explain what Boxbe is and how we can help you.
Beyond Email 2.0
Email is an essential tool that we use in all areas of our lives, personal and professional. Yet it has not kept pace with the way people [...]]]></description>
			<content:encoded><![CDATA[<p>With the recent <a href="http://blog.boxbe.com/email-apps/gmail/press-release-boxbe-introduces-social-utility-for-yahoo-mail-outlook-and-gmail-2">relaunch of our site</a>, I thought this might be an opportune moment to better explain what Boxbe is and how we can help you.</p>
<h3>Beyond Email 2.0</h3>
<p>Email is an essential tool that we use in all areas of our lives, personal and professional. Yet it has not kept pace with the way people communicate. </p>
<p><strong>Email as we know it is broken.</strong>  It hasn&#8217;t changed with the times and many people claim to be abandoning email and young people aren&#8217;t adopting it.  </p>
<p>Boxbe is a service that lets you easily create an email guest list so that you can make sure you receive email messages from people who matter to you.</p>
<h3>Boxbe Guest List</h3>
<p><img src="http://blog.boxbe.com/blog/wp-content/uploads/2007/12/hiw2.png" alt="hiw2.png" border="0" width="231" height="74" align="right" />A Boxbe Guest List works like lists on popular social networking sites &#8211; it protects and guarantees the delivery of email from friends, family, co-workers or even entire domains. </p>
<p>When you first sign up, Boxbe scans your existing email folders and address book to create a Guest List that includes all the people you&#8217;ve recently and frequently emailed. The Guest List is live and dynamic and automatically includes new people you want to receive email from, so your friends are already included </p>
<p>When you receive an email from someone you have not already pre-approved, you can opt to approve the sender. She will then be added to your Boxbe Guest List.  We are adapting email for the social networking generation. </p>
<h3>Boxbe cleans up your inbox</h3>
<p><img src="http://blog.boxbe.com/blog/wp-content/uploads/2007/12/hiw1.png" alt="hiw1.png" border="0" width="231" height="100" align="right" />Inboxes are filled with unwanted messages, making it hard to find the things you do want. Or sometimes important messages are marked as junk by an over zealous spam filter. </p>
<p>Boxbe cleans up your inbox and guarantees emails from people who matter, and stops those that are unwanted.</p>
<h3>It works with your existing email</h3>
<p><img src="http://blog.boxbe.com/blog/wp-content/uploads/2007/12/existinginbox.png" alt="existingInbox.png" border="0" width="198" height="58" align="right" />Boxbe is designed for the millions of email users who want better control of their email.  Boxbe works with <a href="http://www.boxbe.com/yahoo">Yahoo! Mail</a>, <a href="http://www.boxbe.com/gmail">Gmail</a> and <a href="http://www.boxbe.com/outlook">Outlook</a>.  </p>
<p><a href="http://www.boxbe.com/domains">Boxbe for Your Domain</a> is in beta testing &#8211; it and more services will be rolled out in 2008!</p>
<h3>Never miss an important message</h3>
<p><img src="http://blog.boxbe.com/blog/wp-content/uploads/2007/12/hiw3.png" alt="hiw3.png" border="0" width="231" height="117" align="right" />Ever miss an important email <strong>because it got marked as spam?</strong></p>
<p>Boxbe ranks incoming messages from 1-10, and color codes them. The lower the number, the better the message. </p>
<p>Green messages mean likely good, yellow means caution and red means bad. If your Aunt Hilda just changed her email address, she will likely get a low score marked green. However, a sender that isn&#8217;t who they claim to be will get a high score marked red.</p>
<h3>Give spammers the heave-ho</h3>
<p>Boxbe empowers you to choose which people or businesses can reach you. Anyone who isn&#8217;t on your Guest List will receive a request to verify their message before it is delivered to your inbox. Legitimate marketers who want to reach you have the option of paying a small fee that you set so that they can get their message through to you.</p>
<p>Unverified messages are held in your Waiting List for you to review, and approve or decline at anytime.</p>
<h3>In a nutshell</h3>
<p>Boxbe helps you sift through the barrage of email you receive on a daily basis.  We&#8217;re here to uncomplicate your inbox and help you get to the messages you want to receive.</p>
]]></content:encoded>
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		</item>
		<item>
		<title>FAQ &#8211; Non-approved senders</title>
		<link>http://blog.boxbe.com/about-boxbe/faq/faq-non-approved-senders</link>
		<comments>http://blog.boxbe.com/about-boxbe/faq/faq-non-approved-senders#comments</comments>
		<pubDate>Thu, 01 Mar 2007 18:42:47 +0000</pubDate>
		<dc:creator>Randy Stewart, Product Manager</dc:creator>
				<category><![CDATA[About Boxbe]]></category>
		<category><![CDATA[FAQ]]></category>
		<category><![CDATA[Features]]></category>
		<category><![CDATA[SPF]]></category>
		<category><![CDATA[Standards]]></category>
		<category><![CDATA[]]></category>

		<guid isPermaLink="false">http://blog.boxbe.com/about-boxbe/faq-non-approved-senders</guid>
		<description><![CDATA[By now, you know how the Boxbe system works.  Sign up for a protected email address and only people that pay, prove they are human or you pre-approve get through to you.  But what does it look like to the sender?
Pre-Approval
Setting up your pre-approval list is important to ensure people that you know [...]]]></description>
			<content:encoded><![CDATA[<p>By now, you know how the Boxbe system works.  Sign up for a protected email address and only people that pay, prove they are human or you pre-approve get through to you.  But what does it look like to the sender?</p>
<h3>Pre-Approval</h3>
<p>Setting up your pre-approval list is important to ensure people that you know and trust can still email you.  The easiest way to do this is to upload your address book.  We&#8217;ve made uploading your address book easy.</p>
<p><img src="http://blog.boxbe.com/blog/wp-content/uploads/2007/03/imagesboxbe-add-friends.jpg" border="0" height="117" width="336" alt="boxbe_add_friends.jpg" align="" /></p>
<h3>Non-Approved Senders</h3>
<p>When you receive an email from someone you don&#8217;t know, an email is sent to the sender.</p>
<p>The email says the following:</p>
<blockquote><p>Delivery Status Notification (Failure)</p>
<p>  The message you sent to randy@boxbe.com was not delivered.</p>
<p>  randy@boxbe.com uses Boxbe to limit inbox access.  You<br />
  are not pre-approved to deliver from randy_stewart@yahoo.com<br />
  and your message has been placed in a quarantine.  </p>
<p>To complete delivery<br />
&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8211;</p>
<p>Authenticate your message (click on link):<br />
https://www.boxbe.com/crs/test?sender=sendersemail%40yahoo.com<br />
&#038;recipient=randy&#038;40boxbe.com&#038;qmlid=100100410780111986<br />
&#038;subject=Hi%20there</p>
<p>Pay a refundable(*) fee of USD $0.15 (click on link):<br />
https://www.boxbe.com/ama/post_payment?sender=sendersemail%<br />
40yahoo.com&#038;recipient=randy%40boxbe.com<br />
&#038;qmlid=100100410780111986&#038;subject=Hi%20there</p>
<p>(*) randy@boxbe.com has the choice to grant a refund.  </p>
<p>About Boxbe<br />
&#8212;&#8212;&#8212;&#8211;<br />
Boxbe is a communications marketplace built on top of today&#8217;s<br />
email.  By using a price as a screen and letting you share your<br />
interests, Boxbe helps you get the messages you want and<br />
avoid the ones you don&#8217;t.  Friends continue to reach you for free.  </p>
<p>Get a cleaner, more useful inbox.<br />
Join Boxbe today!  Visit http://www.boxbe.com/</p>
</blockquote>
<p>They can take a test to prove they are human or post a bond that you set.  If you have allowed senders to take a test, your new friend will get a screen that looks like this:</p>
<p><a href="http://blog.boxbe.com/non-approved-senders-image/"><img src="http://blog.boxbe.com/blog/wp-content/uploads/2007/03/imagescaptcha-screen.jpg" border="0" height="283" width="400" alt="captcha_screen.jpg" align="" /></a></p>
<h5>[<a href="http://blog.boxbe.com/non-approved-senders-image#human">Click</a> for full size image]</h5>
<p>If not, they will be required to join and post the bond you have set.</p>
<p><a href="http://blog.boxbe.com/non-approved-senders-image#payment/"><img src="http://blog.boxbe.com/blog/wp-content/uploads/2007/03/imagesboxbe_payment.jpg" border="0" height="222" width="384" alt="boxbe_payment.jpg" align="" /></a></p>
<h5>[<a href="http://blog.boxbe.com/non-approved-senders-image#payment">Click</a> for full size image]</h5>
<p>Setting the bond low will ensure that people won&#8217;t mind risking a few cents. This will, however, deter emails that you aren&#8217;t likely to want.</p>
]]></content:encoded>
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		<item>
		<title>What is phishing?</title>
		<link>http://blog.boxbe.com/unwanted-email/phishing/what-is-phishing</link>
		<comments>http://blog.boxbe.com/unwanted-email/phishing/what-is-phishing#comments</comments>
		<pubDate>Fri, 16 Feb 2007 21:32:03 +0000</pubDate>
		<dc:creator>Randy Stewart, Product Manager</dc:creator>
				<category><![CDATA[DKIM]]></category>
		<category><![CDATA[Definitions]]></category>
		<category><![CDATA[DomainKeys]]></category>
		<category><![CDATA[FAQ]]></category>
		<category><![CDATA[Junk Mail]]></category>
		<category><![CDATA[Phishing]]></category>
		<category><![CDATA[SPF]]></category>
		<category><![CDATA[Spam]]></category>
		<category><![CDATA[Unwanted Email]]></category>

		<guid isPermaLink="false">http://blog.boxbe.com/news/what-is-phishing</guid>
		<description><![CDATA[In an earlier post, I mentioned a spammer who was phishing getting convicted and facing up to a 101 years in prison as a result.  But what exactly is phishing?

Photo by Flickr user thermodynamix

Wikipedia defines phishing as 
&#8220;a criminal activity using social engineering techniques. Phishers attempt to fraudulently acquire sensitive information, such as passwords [...]]]></description>
			<content:encoded><![CDATA[<p>In an earlier <a href="http://blog.boxbe.com/news/spammer-faces-101-years-in-prison">post</a>, I mentioned a spammer who was phishing getting convicted and facing up to a 101 years in prison as a result.  But what exactly is phishing?</p>
<p><a href="http://www.flickr.com/photos/thermodynamix/29693320/"><img src="http://blog.boxbe.com/blog/wp-content/uploads/2007/02/imagesphishing.jpg" border="0" height="180" width="240" alt="phishing.jpg" align="" /></a><br />
<h6>Photo by Flickr user <a href="http://www.flickr.com/photos/thermodynamix/">thermodynamix</a></h6>
</p>
<p>Wikipedia defines <a href="http://en.wikipedia.org/wiki/Phishing">phishing</a> as </p>
<blockquote><p>&#8220;a criminal activity using social engineering techniques. Phishers attempt to fraudulently acquire sensitive information, such as passwords and credit card details, by masquerading as a trustworthy person or business in an electronic communication. Phishing is typically carried out using email or an instant message, although phone contact has been used as well. Attempts to deal with the growing number of reported phishing incidents include legislation, user training, and technical measures.&#8221;</p></blockquote>
<p>In a nutshell, phishing is something criminals do to trick people into giving them sensitive information.  The stolen information is then used by the criminal for further illicit activities.</p>
<h3>Boxbe and phishing</h3>
<p>So, what does Boxbe do about phishing?  First, the only email that you receive when using Boxbe is from senders that you have approved, have passed a human test or have paid a fee.  Second, we use two emerging industry standards, <a href="http://en.wikipedia.org/wiki/Sender_Policy_Framework">SPF</a> and <a href="http://antispam.yahoo.com/domainkeys">DomainKeys</a> to increase the likelihood that the sender isn&#8217;t <a href="http://en.wikipedia.org/wiki/Spoofing_attack">spoofing</a> or faking their email address.<br />
<br />
Is it a 100% solution?  No. Unfortunately, we can&#8217;t guard against all forms of <a href="http://en.wikipedia.org/wiki/Pretexting">social engineering</a> or deception.  What we can do is guard against emails from entering your inbox that make false claims as to their point of origin.  The rest is up to you.</p>
<h3>Learn more about phishing</h3>
<p>We suggest that everyone educate themselves against phishing.  Here are some great places to learn more about phishing:<br />
</p>
<ul>
<li><strong><a href="http://www.microsoft.com/athome/security/email/phishing.mspx">Microsoft &#8211; Recognizing phishing scams and fraudulent emails</a></strong>
</li>
<li><strong><a href="http://www.fraud.org/tips/internet/phishing.htm">Tips from Fraud.org</a></strong></li>
<li><strong><a href="https://www.paypal.com/us/cgi-bin/webscr?cmd=_vdc-security-spoof-outside">Paypal Security Center</a></strong></li>
<li><strong><a href="http://reviews.cnet.com/4520-3000_7-6459186.html">CNET &#8211; How to avoid phishing scams</a></strong></li>
</ul>
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