Archive for the 'Attention' Category

Increased Yahoo! email security with OAuth 2.0

Wednesday, February 11th, 2015

OAuth 2.0 for Yahoo! upgrades your email security and increases peace of mind.  Yahoo is now migrating their email systems to the industry standard IMAP and OAuth 2.0.  As with Gmail and our previous update to Yahoo integration security with OAuth; OAuth 2.0 is a huge step forward in the protection and security of your email.

OAuth 2.0 Lock and Key

 Think of this upgrade like your email door with a much improved lock.  The old lock and key have been replaced with a stronger lock and key.  The key being your access information to your email account, which is never shared due to OAuth 2.0 security.

For current Boxbe users, the new “key” will need to be used to lock the connection between your email account and your Boxbe user account.  This will require a quick reauthorization of Boxbe’s access to your Yahoo! mailbox:

To begin, simply click to visit our secure reauthorization page. Make sure that you are logged in to your account at Yahoo Mail, then click the “Authorize with Yahoo” button.

We wholeheartedly support Yahoo’s continued efforts to secure your inbox and continue to work with Yahoo to make sure that our service will never – in any way – risk your privacy or security, yet continue to protect you from unwanted and dangerous emails.

We apologize for any inconvenience and look forward to serving you for many years to come.

Please contact us at support@boxbe.com if you have any questions or suggestions.

 

A perfect storm: Noting a minor Boxbe outtage

Friday, March 9th, 2012
Image by Evgeni Dinev

Real quickly, we wanted to let you know about two cases that happened recently.  Which, by themselves, would’ve caused issues but combined, took things up a notch.

First, our support queue, which you all depend on to write in with questions, suggestions, and issues, had a email routing issue which prevented email from being directed into the support queue.  It was piling up, not being lost, but not being placed in the queue for support response.  That issue has been fixed and we received all the support emails and are working through them as quickly as possible.

Second, some of you may have noticed that Boxbe wasn’t scrubbing your email inbox.  The screening of certain Gmail, AOLMail, and Yahoo! Mail email addresses was disabled due to some of our systems not correctly representing what they had a handle on.  We have a temporary fix in place, and our engineers are looking into implementing a permanent remedy so this doesn’t happen again.  We will let you know when it’s done.

We will continue to diligently monitor our service.  Thank you for your continued use and support of Boxbe!

 

Please write to support@boxbe.com if you require any assistance for any Boxbe service issues.

You May Have Noticed…

Friday, April 8th, 2011

Our Friends of Friends/Contacts of Friends feature has been disabled for the time being.  Boxbe has been named a defendant in a patent suit, and while we do not believe the patent to be valid or that Boxbe’s service infringes, we have in good faith disabled this feature.  Sometimes great ideas are taken, to be protected under law, keeping those others who think of them from being able to use them.

We understand this may be a little unsettling to those of you who found the feature to be particularly useful, but “grieve not you; you who are welcome notwithstanding”; Boxbe’s superb system is still robustly distinctive!  And our user community continues to grow vigorously.

Shakespeare, William.  The Merchant of Venice.  V. I. 216-262.