Archive for the 'Email apps' Category

Boxbe Announces Initial Support for Google’s Advanced Sign-In Service

Tuesday, January 17th, 2012

To our valued Boxbe for Gmail members,

As proponents of good online security practices, Boxbe is happy to announce basic support of Google’s Advanced Sign-In (click here for Google’s announcement).   If you are not familiar with Google’s multi-factor (2-step) authentication and support for per-application passwords, you can read more about it here.

Or watch the video below.

 

Using Advanced Sign-in with Boxbe

Essentially, when you enable 2-step verification for your Google account, Google effectively disables (blocks) all third-party apps including those that use IMAP (Boxbe uses IMAP).  To re-enable access for a third-party application such as Boxbe, you must explicitly generate a password using Google’s own special password generator and then provide that password to the application (to Boxbe).

You may wish to view the video referenced above (and here again) for additional explanation.

 

Step by Step Instructions  

If you have enrolled in 2-step verification, you should:

1)   Go to Google’s setup 2-step verification page (opens in new window).  Once setup for 2-step verification, you will need to generate a password.

2)   You should then be taken to Google’s authorizing applications & sites page to generate a password for use with Boxbe.  Save this password.

3)   Navigate to the Boxbe Email Enrollment Status Page and log in (opens in new window).

4)   For your Gmail account to be reset in Boxbe you will need to re-establish the link by clicking on “disable” first (next to the email you are enrolling in 2-step verification).  Once the email is visible in the Other Addresses section, click on “enable”…  You will be prompted to enter your password.

5)   Enter the newly generated Google password into the password field (please note that this is not the field to your Boxbe account).

6)   When this is complete, you will no longer need to enter the generated password, as it is a one-time process.

And congratulations: You’re Done!

Note: To turn off 2-step verification, instructions by Google are provided here.


Please write to support@boxbe.com if you require any assistance for any Boxbe service issues.

 

Boxbe for Yahoo! Mail service outage update – August 13, 2008

Wednesday, August 13th, 2008

We are still experiencing a service outage for a number of our members and are still working with Yahoo! Mail to fix the problem.

We have fixed a problem for users whose accounts are being enabled (and subsequently disabled again) receiving multiple notifications regarding the service going up and down.

If you have received numerous messages regarding the status of your account, you shouldn’t receive any more until we’ve resolved this issue.

Sorry for the delay in reactivating Boxbe for Yahoo! Mail, but rest assured we are tirelessly working on getting service working again.

Boxbe for Yahoo! Mail is back!

Tuesday, May 6th, 2008

yahoo-mail.jpgLast night we had a service outage for our Boxbe for Yahoo! Mail service. After diagnosing the problem with the good folks down at Yahoo!, we have fixed the issues that caused the outage.

Essentially, due to a rapid increase in Boxbe users, Boxbe was shut out of using Yahoo! Mail’s API. Fortunately, we devised a way to make our service work better with Yahoo! Mail.

Yahoo! Mail re-enabled Boxbe to access your account early this afternoon and the service should be up and running right now.

Thanks to our friends down at Yahoo! that helped us get Boxbe for Yahoo! Mail up and running again.

It will take us some time to catch up with all the email in your account, but we anticipate that everything will be running smoothly and back to normal in the next day or so.

We’re really sorry for the interruption in Boxbe service and hope that you didn’t receive too much unwanted mail in the mean time.

The silver lining to the service outage is that it gave us an opportunity adopt new practices to scale Boxbe for Yahoo! Mail to make our service available to even more users.